Choosing a UK Web Hosting Provider: Frequently Asked Questions

There are several factors to take into account when choosing a UK web host. Here are some answers to frequently asked questions to help you choose your next web hosting provider!

Q. How reliable is my chosen web hosting provider?

A. It is common for UK web hosting providers in this day and age to offer some form of uptime guarantee. If you are running a business website and the uptime of this site is a priority, choose a web host that offers an uptime guarantee. The reason for this is the UK web host will do everything in its power to avoid an outage on your site as it will cost it money, usually in the form of extra months credited to your web hosting account depending on the length of the outage. For a business-related site, you should choose a host that offers an uptime guarantee of 99% or better.

Q. What kind of performance can I expect from my chosen web hosting provider?

A. A good UK web hosting provider will have multiple high speed connections to the internet, and will also be providing its own network infrastructure rather than on-selling another company's service. Also, the servers should be fast. With shared hosting, for example, generally good providers will be using Pentium 4 machines with dual processors or better.

Q. Does your chosen web host offer good phone support?

A. When choosing your UK web host, look for one that offer 24/7 phone support that's always available with a live operator. To test this aspect, try calling your chosen web host's support line at differing times of the day and night and on weekends to get an understanding of its support lines' reliability.

Q. How much should my chosen UK web hosting cost me?

A. Entry level web hosting is very good value when you take into account what features are on offer. For $4 to $8 per month, you can expect a web host to offer a good amount of storage space and a good amount of bandwidth.

Q. How much bandwidth will I need for data transfer from my UK web host?

A. Using this as a rough guide, you can choose a web hosting plan based on the following figures:

• A typical personal website should get by with less than 2GB of bandwidth per month;
• A small to medium business website serving text and small images should allow around 5GB of transfer;
• A larger website serving files, videos, or audio files should allow 10GB or more per month depending on the amount of visitors the website receives.

Q. How does my chosen UK web host handle security?

A. Usernames and passwords should be required to control the host and manage your website. Your web host should also backup your fileson a daily basis at a minimum and offer mechanisms to retrieve these backups in the event of a server failure.

Q. What about my web hosting provider’s control panel?

A. Almost all web hosting packages come with some form of a control panel. This control panel allows you to configure all aspects of your hosting though your web browser without learning how to use the server's operating system for configuration. Popular control panels include cPanel, Plesk, Ensim and Hsphere, with cPanel the most commonly used control panel. If you are a beginner to web hosting, choose a web hosting provider that offers cPanel as this control panel is very easy to use.

Q. What about my web host’s email support?

A. Almost all hosts offer POP3 mail accounts. Be sure to choose a UK web hosting plan that offers you enough accounts that you need to create for your users. Almost all web hosting providers also offer spam and anti-virus options for email accounts which can be a great security feature if you are concerned about this.

Q. I want to run my own online store—what do I need?

A. If you have plans of running an online store, look for a UK web hosting provider that offers e-commerce features. To run an e-commerce site, you’ll first need a security certificate, as this is required to process credit card transactions. Ideally, it’s best to use a third service to provide the certificate and handle the processing of credit card transactions eliminating the need for your server to have extra security features. (Using a third party for credit card transactions will generally cost a small percentage of each transaction’s value.)

Q. I need help to make the final choice of web hosting provider!

A. If your plans include having a website that you will be relying on for income or storing important data, you will need to make sure you choose a web hosting provider with the best technical support possible. A lot of UK web hosts these days offer forums for technical support as well. While these forums are a great help when solving small problems related to your hosting, they shouldn't be used for mission critical issues.

Final Words

Take your time and check what each UK web host has to offer; there are many web hosting providers with many different plans. Take the time to compare each UK web hosting provider's plan, its cost, the level of technical support offered, and feature set, and you should not have any problems choosing a web hosting provider.